Happy New Year everyone! Please get a designated driver tonight if you're going to be drinking. Be safe, have fun, and us here at Lexus of Wayzata will see you in 2013!
The official blog for Lexus of Wayzata, delivering news, special offers and dealership events!
Monday, December 31, 2012
Thursday, December 27, 2012
What's Your "December To Remember"?
"When the weather gets cold, our family loves to get together to play games. A few days before Christmas, we love to go driving around the area looking at the festive lights. On Christmas eve, we pop some popcorn and share in a family movie. That is fun for all of us despite our ages and we all look forward to the evening together." -Jean
Wednesday, December 26, 2012
Lexus To The Rescue!
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HO HO…UH OH! While surfing the internet awaiting their big night out, Santa’s reindeer discovered a last-minute travel deal to spend the holidays in Hawaii and immediately departed for the tropics. In a panic, Santa called Lexus for help. “I know Lexus delivers the best customer experience in the industry, so I called to see if they could help me out,” said Santa. “I needed a self-propelled sleigh with every bell and whistle to complete my task of delivering toys to all the good boys and girls around the world.” “When we got the call from Santa, we immediately sprang into action,” said Lexus General Manager Mark Templin. “We couldn’t bear the thought of leaving the big guy high and dry. Our elves and engineers are proud to introduce the ‘Lexus Flying Luxury Cruiser,’ or LFLC for short.” The new Lexus Flying Luxury Cruiser features:
An advanced Lexus Hybrid Drive system with 800 reindeer-power which creates fewer emissions than even a single reindeer. It also features an EV mode to allow Santa to stealthily land on every rooftop
Blind Spot Monitor with Rear Cross-Traffic Alert to make Santa aware of any objects around him (like chimneys) to ensure safe maneuvering
Advanced Pre-Collision System to gauge if Santa is approaching an object too quickly in which case it will slow down and stop the Cruiser, helping prevent Grandma from getting run over
Lexus Navigation System with e-Destination so Santa can send all the addresses for the nice children to his Cruiser in advance.
Lexus Enform® with a Pandora® playlist that includes all Santa’s favorite tunes from “Grinch Live from Whoville,” “Frosty and the Snowmen” and the ever-popular band “Ebenezer and the Scrooges.”
A large, red LED and infrared light with stereo cameras for the front of his sleigh so he can see on a foggy night without Rudolph.
Of course, the LFLC comes with a lifetime warranty and Lexus’ 24-Hour Roof-side Assistance for Santa and Mrs. Claus’ peace of mind. “I can’t thank Lexus enough for making sure all the girls and boys around the world have a great Christmas,” said Santa, with a twinkle in his eye. “You’ll go down in history.”
Monday, December 17, 2012
Your Monday Maintenance Tip: Preserve your car during long-term storage
Not going to use your car for more than a month? Make sure you store it properly to prevent unnecessary damage and repairs upon your return by placing a vapor barrier on your garage floor. A 4-mil polyethylene drop cloth will do.
Your Monday Maintenance Tip courtesy of Reader's Digest.
Toys For Tots!
Our last day to drop off toys for our drive is tomorrow! Thank you to everyone so far who has partnered with Lexus of Wayzata to made a difference in a child's holidays this year!!
Thursday, December 13, 2012
Monday, December 10, 2012
Monday Maintenance Tips : How to Tune Up a Car Engine
Tuning up a car engine can involve inspecting the automatic transmission fluid, the brakes, the brake pads, the drive belts, the evaporative emission system, the fuel tank, the fuel filter, the fuel lines and many other components. Compose a checklist of parts to check during a tune-up with tips from an auto repair shop manager in this free video on car maintenance.
"I Highly Recommend This Dealership" Says The Author Of This Five Star Review
Yes i brought Toyota to Lexus dealership!
Their price was better (extremeness uncommon for this dealership) and customer service is way better! You are treated as VIP, great waiting room, nice reps...
Both cars needed this service done for oil. Price was the best, service fast and cars very clean afterwords.
For roof rack, I was even given a rental!
I highly recommend this dealership if you can afford their service rates (for other services)"
Thursday, December 6, 2012
Lexus Check in for Charity
Help kids this holiday with your check ins. Boys & Girls Clubs of America will get $10 each time you check in to your favorite places with a goal of giving up to $100,000.
Wednesday, December 5, 2012
Employee Spotlight - Kay - Guest Services
Thank you Kay! Kay and Ricky.
Tuesday, December 4, 2012
It's The Time Of The Year To Help!
Lexus of Wayzata is proud to be a Toys for Tots drop location for the 5th year in a row. We encourage our customers to bring in unwrapped gifts for children in need. Look for our General Manager on Kare 11 December 10th during the 10 p.m. News. We are able to promote our location as a Toys for Tots partner. Toys must be dropped off by December 18th, 2012. Thank you for giving back this holiday season.
Friday, November 30, 2012
Fan Of The Month
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Congratulation Jeff Gullickson! You have been selected as our Fan of the Month! Thank you for your loyalty. Please visit our website for details http://www.lexusofwayzata.com/Community
Thursday, November 29, 2012
Everything - Introducing the New 2013 LS
Just when you thought you had it all...Think Again. The all-new LS F Sport.
Tuesday, November 27, 2012
Kelley Blue Book Recognizes Lexus for 2012
The Best Brand and Best Luxury Brand trophies are the most coveted awards handed out at the Best Resale Value Awards presentation held annually in Los Angeles on the eve of the LA Auto Show.
Best Luxury Brand: Lexus
Like the Toyota brand from which it spawned, Lexus is taking home its second big Best Resale Value Award in three years, again topping established automakers such as Mercedes-Benz and BMW for Best Luxury Brand honors. Now into its third decade, the Lexus lineup has grown to include a wide range of vehicles bookended by the sub-$30,000 CT 200h hybrid and the six-figure LF-A supercar – every one of them roaming the earth surrounded by a glowing aura of quality that draws new- and used-car buyers alike. Combined with a renowned dealership experience, buying a Lexus is the beginning of what many owners cite as their most pleasant car ownership experience ever.
Monday, November 26, 2012
Monday Maintenance: The Test Drive
The test drive is one of the most important parts of buying a car. No matter what the car reviews say, if a vehicle doesn't fit you and your lifestyle, you're going to become dissatisfied with it long before that payment book is empty. The test drive is your opportunity to make your own personal assessment in a thorough, hands-on manner. If you're attentive to the details here, you can quickly tell whether or not you and the vehicle are meant for a long-term relationship.
The test drive is your opportunity to make your own personal assessment in a thorough, hands-on manner. When it comes to test driving a vehicle, the more time behind the wheel on various roads, the better. If you can arrange to rent a vehicle that's similar to the one you're considering, it could be worth the cost to be able to spend several days in it. Besides helping you become familiar with the vehicle, a rental car—without the new-car gloss—can also provide a reality check by showing you what yours might be like a year or more down the road. Most often, though, you'll have to make the most of the dealership test-drive. Here are some tips:
Test Drive Tips
- Don't rush. Allow yourself the time to do it properly. A car's true personality (the side you won't find on paper) really only shows up while driving. Also, make sure you can concentrate on the vehicle. If you feel self-conscious or distracted by the salesperson, politely ask him or her if you can drive alone.
- Take another person to the dealership. Your friend can give you a second opinion, take notes while you're driving, or run interference with the salesperson, if necessary.
- Start with the basics. How easy is it to get in and out of the vehicle? Some taller vehicles require a high step-up, which can be awkward for shorter people.
- Does the car fit you? Adjust the seat and steering wheel until you're comfortable. Seats vary quite a bit from one vehicle to the next. A seat that fits one person perfectly may be contoured wrong for someone else. Over the long run, if a seat isn't just right, it can become a real annoyance. Also, can you reach the pedals comfortably without being too close or too far from the steering wheel?
- How's the safety factor? Does the seatbelt fit comfortably across your body, without the shoulder belt cutting into your neck or riding too low? Are the belts adjustable? Is the headrest adjustable? Are there rear headrests?
- Are the controls conveniently located? With all the other distractions of driving, you don't need hard-to-operate controls. Are the dash switches easy to reach and the gauges easy to read? Are commonly used controls positioned high enough so that you don't have to divert your eyes too far from the road?
- Are there places to stow things? Can you fit CDs or cassettes in the center console? Are the cupholders secure and adjustable enough to fit a variety of sizes? Does the rear seat fold down for carrying larger loads in the trunk? On a minivan or sport-utility, can you open and close the rear door or liftgate easily?
- How well can you see in all directions? Are there blind spots that could pose vision problems? Can you see the front of the hood well enough to use it as a gauge when parking? Try pulling into one or more parking spaces to see how easy it is to park.
- Feel free to choose your own driving route so that you can take the car on a variety of road surfaces, from a high-speed highway to a patched-up back road. Is the ride smooth and comfortable or rough and bouncy? If you typically drive on hills, try to include them, too. A car that feels fine on level ground can run out of steam on hills.
- How's the driveability? Is the vehicle easy to steer in a crowded lot without being too vague on the highway? On the road, does the car feel responsive and controlled or sluggish and wallowy? Can you accelerate onto an interstate or freeway comfortably without holding up traffic?
- If you can find an empty stretch of road where you'll be safe, try applying the brakes hard a couple of times. How's the feel of the pedal? Do the brakes respond adequately in proportion to the amount of pressure you apply to the pedal?
- Listen as you drive. How quiet or noisy is the overall experience? Noise typically comes from the engine, wind, and the tires on the road. Also, listen for any squeaks or rattles. There shouldn't be any in a brand new car.
- If you'll be test driving several cars, try to do them in the same day so that your impressions are fresh. When evaluating the differences between vehicles, there's nothing more informative than being able to drive them back to back.
Monday, November 19, 2012
Help Your Odometer Reach 300,000 Miles
Five Maintenance Tips For Getting To 300,000 Miles
1. Keep your battery charged. This is especially important if you don’t drive your car that often. If you plan to let a vehicle sit for more than a couple weeks, you should invest in a “trickle charger,” or battery tender, which plugs into a regular household outlet and keeps your battery fully charged, automatically. I have a battery tender for my lawn tractor battery for winter months, and it guarantees a strong start in the spring.
2. Keep at least half a tank of gas in the car. Plenty of reasons not to let your car run on fumes, but one I had never considered before reading this article is that an empty gas tank is more prone to rust. The rust can leach into your fuel and clog filters and fuel lines downstream. Rust could also eventually eat through your gas tank leaving a hole. At today’s gas prices, who can afford for that to happen!
3. Don’t forget the tires. When you fill up your gas tank, or every couple weeks, whichever happens more frequently, be sure to check your tire pressure. If you drive an older vehicle like me you’ll need to pick up a tire gauge. Look at the label inside the door, or in your owner’s manual, to find the correct tire pressure for your specific model. Low tire pressure causes things like uneven wear on your tires and decreased gas mileage.
4. Change the oil. There is some debate in the frugal car owner world on whether or not you should change your oil as often as prescribed by car manufacturers (and those express oil-changing facilities). I’m no expert, but I think you should stay pretty close to the suggested schedule, only deviating a month or two, or a couple hundred miles. Peters agrees with me. Besides, a $30 oil change is much cheaper than a new engine, and if you are ultra frugal, you can even change your own oil!
5. Be kind to your clutch, and your brakes. If you drive a car with a manual transmission you know at some point you will likely have to replace the clutch. But you can extend the life of your clutch, and your brakes, by not riding either one for long periods of time, and by using your accelerator (or not using your accelerator) to coast a bit as traffic ebbs and flows.
Automobiles are becoming more and more expensive these days. In fact, next to buying a home, it is probably the largest single purchase most people will make in a lifetime. Use the steps above to increase the chances your vehicle will last well beyond your car loan, guaranteeing you many years of debt-free driving.
Friday, November 16, 2012
Untitled
It takes 67 steps of craftsmanship and over 38 days to create the available Shimamoku wood trim in the new 2013 LS 600h L. Think it's worth the wait?
Untitled
It takes 67 steps of craftsmanship and over 38 days to create the available Shimamoku wood trim in the new 2013 LS 600h L. Think it’s worth the wait? http://bit.ly/QzmJ4u
Thursday, November 15, 2012
Monday, November 12, 2012
Keep Your Vehicle Chillin’ Rather Than Illin’: Winter Maintenance Tips That Increase Safety and Value
With the sun shining and the air conditioning cranked to the max, it may be hard to imagine how you or your vehicle will feel when it is below freezing. As the seasons change, however, it is time to think about getting ready for rain, snow, and ice because safety on the road becomes even more critical during the winter months. There are also proactive measures that you can take now that will save money while increasing the vehicle’s reliability and value no matter what Mother Nature unleashes.
Reviewing Maintenance Records
If you have not already recorded oil changes, tires, or other vehicle work that was completed during the spring and summer, now is a good time to get your log updated. This will enable you to reflect on the vehicle’s performance over the last few months. You should also review the previous winter’s records to see how the vehicle fared.
Having organized and accurate maintenance records does not just earn you a gold star; it provides the documentation you need to procure a higher sales price when you trade it in or find a private buyer. And even when you still own the vehicle, this record will provide an easy checklist to consult when the weather changes.
If your record keeping leaves a lot to be desired, there are services that you might consider using that provide these helpful reminders and maintain a real-time log on each of your vehicles, which can help you get ready for the winter.
Safety First
Tires are one of the most important places to check on your vehicle in preparation for winter because they will be coming into contact with all sorts of hazardous road conditions. Here are some suggestions:
- Make sure they are in shape or replace them with a set of special winterized tires.
- Check your vehicle’s alignment, especially if you have added a new set of tires or changed out a couple of them.
- Ensure that the tires have the proper air pressure because this is what will provide you with good handling and traction control when it is most needed. It is critical that this pressure gets checked because the colder weather can cause contraction of the air within the tires, which can drastically alter the pressure without you even realizing it. Don’t sacrifice tire performance and your safety on the road!
- You may need to consult your owner’s manual to guarantee that you have the right tires and pressure for winter driving conditions. Select a tire that has a tread that can hug and hold the road beneath the vehicle no matter what the conditions.
- This is a good time to check that your snow chains are in good working order and within reach so you will not be stuck somewhere in the snow without them.
In terms of safety, it is also important to replace the wiper blades and top up the cold-weather wiper fluid, so that you can keep your windshield free of debris and other things that might inhibit your view while driving. Also remember to test and replace interior and exterior bulbs. Lights are essential when visibility is reduced during blinding rain and snow storms.
Looks Count Too!
Wet weather, snow, salt from the roads, and mud can harm your vehicle’s beautiful paint and, even worse, begin corroding its undercarriage. Here are a few suggestions to prep the exterior of your vehicle:
- Start with a good detailing job on the interior and exterior during the autumn months.
- Protect the vehicle’s exterior with a special wax to minimize the effects brought on by harsh conditions.
- Use a heavy-duty window cleaner to remove all the dust and debris from the summer road trips.
- Complete the process with a paint sealant that goes over the wax coat as an extra layer of defense.
Despite the bad weather, your vehicle will still want to shine and you want to make sure that you do not have to shell out on a new paint job in a few years.
Performance Boosters
After being run under the hottest conditions, your vehicle must shift gears so that performs well under some of the coldest ones. Your car will need to work harder to get started and maintain optimum performance when temperatures plummet below freezing. There are a number of check-ups to be done under the hood:
- Check your battery and charging system, which will be strained once the cold weather starts.
- Switch to a low-viscosity oil or synthetic oil because these oils can handle the severe cold and boost your vehicle’s ability to still get revved up quickly. Be sure to check your owner’s manual for the manufacturer’s recommendations.
- Examine all filters and hoses to make sure there are no leaks or cracks that will inhibit the vehicle.
- Consider replacing antifreeze, which must be done every two years or 30,000 miles, because this will also affect vehicle performance.
Unique Winter Challenges
Winter means unique challenges, so you can plan well for these situations:
- Make sure your care heater and defrosting system are working. Look over the vehicle’s thermostat and coolant level to make sure that the engine will be able to warm up properly. You may think that the coolant level is only important in the summer, but it can actually inhibit the performance of your heater.
- There are times when you might get stuck so it is important to have your vehicle stocked with warm blankets, flares, gloves, a shovel, a de-icer, a crank radio, snacks, and first aid kit.
Take Care of Your Vehicle and It Will Return the Favor
While there are specific requirements that your unique vehicle may have, the tips mentioned in this article provide an overview of some of the most important maintenance actions to take in the winter months. Taking care of your vehicle now means that it will return the favor by getting you home in the next rain storm or snow flurry. Being careful and proactive about the maintenance of your vehicle will ease your mind as you and your family can safely navigate the harsh weather.
Friday, November 9, 2012
Funny Friday Time
What do you get when you put a car and a pet together? Carpet!
Have a good one? Share it with us here!
Thursday, November 8, 2012
Rave Reviews From Our Pleased Customers. They Just Had To Speak Out!
- Roman
Wednesday, November 7, 2012
What-Were-They-Thinking Wednesday
Tuesday, November 6, 2012
Monday, November 5, 2012
Monday Maintenance & Care – Exterior, Interior and Wheel Care
Interior
1. Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a
soft cloth damp with warm water.
2.When cleaning carpet and cloth interior, remove dirt and dust using a
vacuum cleaner. Apply a foaming-type carpet cleaner with sponge or
brush, allowing cleaner to work for a few minutes to loosen dirt.
Continue by rubbing carpet and cloth interior in a circular motion.
Wipe off excess with a clean cloth. If any dirt remains, repeat process.
Best results are obtained by keeping carpet and cloth interior as dry
as possible.
3.When cleaning leather, remove dirt and dust using a vacuum cleaner.
Using a small amount of neutral wool detergent mixed in water, apply to
leather using a sponge, rubbing in a circular motion. Wipe off excess
detergent and let leather dry in an open air location.
Exterior
1.Working from top to bottom, apply lots of low pressure water to vehicle
body, wheel wells and underside of the vehicle to remove any dirt or
dust. Wash the vehicle body using a soft sponge or soft cotton cloth with
mild car wash soap. Rinse off with water.
2.Wax vehicle paint if water does not bead on a clean vehicle surface.
Using a soft cotton cloth, apply car wax when the vehicle body is cool.
Wheels
1.Wait for hot wheels to cool before getting wheels wet.
2. Using a soft sponge or soft cotton cloth, apply same mild car wash soap
as used for the paint. Quickly rinse off soap with water. Using a soft
cotton cloth, apply car wax as used for the paint.
Service Hours Changing
To our customers: Our service hours are changing! The service section of our dealership will now be closing at 8 p.m. Monday through Thursday. Friday and Saturday will stay the same. Thank you for your patronage!
Friday, November 2, 2012
Together We Made Be Pink A Success!
Marilyn: Lillian's Shoppe of Hopkins - $30 gift card
Tasha: Massage Envy - One Hour Massage
Mary: Caribou - $25 Caribou gift card
Lee: Schuler Shoes - $50 gift card
Paul: Hammer Made - $100 gift card
Dick: Steele Fitness - 3 personal training sessions
Jeannie: SaBella Maria Jewelry - Necklace, Bracelet, and Earrings set
Ken: Hammer Made - $100 gift card
Nancy: Figlio - $100 gift card
Rajiv: $1,000 Venture Photography package
Sheryl: Just Truffles - Box of one dozen Truffles
Jane: Crave - $50 gift card
Judy: Skin Therapease - Rejuvenating Facial
Connie: WCCO gift bag & HD Car Connect Radio
Dawn: Lexus of Wayzata Automotive Day Spa
Thursday, November 1, 2012
2013 Lexus Voice Command -- Navigation
This video shows you how to use Voice Command to find a destination, use Destination Assist to find a destination, and place hands-free calls. This video applies to 2013 models equipped with navigation, except GX. ES with remote touch controller is shown, IS and LX with touch screen operate similarly.
Tuesday, October 30, 2012
Thursday, October 25, 2012
The Lexus CT Hybrid Virtual Tour: Unrestrained. Unexpected.
It's unlike any hyrbid you know.
Wednesday, October 24, 2012
Be Sure To Take Advantage Of Our Savings!
Print off this coupon to receive our special on a full service oil change and tire rotation. Hurry, this offer expires October 31st!
Thursday, October 18, 2012
Lexus brings a Magazine to Life with CinePrint™
Watch a clip of the innovative new CinePrint™ technique Lexus has created to merge print and digital. Inspired by the stunning technology of the 2013 ES.
Life Is Easy When You Shop With Us!
- Jim
We Love Satisfied Customers
- Scott
Monday, October 15, 2012
Your Monday Maintenance Tip: From The Service Bay
As a Lexus owner, you’ve no doubt seen it and experienced it: Lexus delivers an almost unbelievable level of personal service.
And the thing is, that’s no exaggeration.
To Lexus, this has been terrain to own from the beginning, something to set it apart from other luxury brands. To Lexus dealers, this is a professional lifestyle—a skill they pride themselves on doing better than anybody else. Period.
So, with this in mind, we decided to go to the source and talk to as many Lexus dealers as we could to find out if anything new is being offered these days, as well as to glean some good tips, from the Lexus dealers themselves, for making your service visits as convenient as possible:
Tip 1: Dealers are starting to go mobile.
Check with your dealer on their plans for smartphone-related services. Your dealer may have already mentioned Lexus’ new app, Enform Mobile, which, among other features, includes a “Dealers Nearby” tool that allows you to quickly find and call your nearest dealer. Also, for example, Lexus of Memphis offers its own customer app that, right now, largely showcases inventory; future features, like mobile appointment setting, is being worked on, says General Manager Bryan Smith.
Tip 2: Many dealers make house calls.
You may not need to go into the dealership for service at all—some dealers can actually come to you. “We offer a mobile van service for minor services, and a flatbed service for major services,” says Chris McCarty, vice president/general manager of Longo Lexus in Southern California. “Or, what we’ll do is drop off a courtesy car and pick up the car, then return it when it’s done.” Depending on the nature of the service, there may be no extra charge for this convenience.
Tip 3: Many dealers make sales calls.
Here’s a surprise. The previous tip about not having to come into the dealership also applies to sales. When looking for your next Lexus, you can request remote test drives, and even make your purchase and delivery completely off-site. It’s a perfect choice for customers for whom time is a precious commodity. “We work a lot of deals where the guests never have to come to the dealership,” says McCarty. “I have an owner here who’s had her car since 1998, and she’s never seen the dealership. She’s very busy, loves her LX, and loves Longo Lexus. But she’s never even seen it!”
Tip 4: Feel free to instruct your dealer.
One thing that virtually eliminates any misunderstanding on the Lexus dealer’s part is to hand over a written list of what’s wrong, and what you want done, instead of just a verbal summary, says Caren Myers, general manager of Fresno Lexus. Lexus dealers obviously won’t see this as any type of nuisance, and will take the time to go through any written instructions carefully. “It really helps to be clear, and communicate what your expectations are—because we intend to exceed them,” says Myers.
Tip 5: Take time to review the order.
Lexus drivers are smart. So be sure to take the time to read over the repair order and estimate before you sign it. Over and over, the dealers we spoke to mentioned this tip, and emphasized that no dealers will think you don’t trust them. But a simple slip of a pen could turn a 60,000-mile service into an oil change. “Just take a quick look,” says Myers. “Make sure that we’ve listened to you, and put down what you told us.”
Tip 6: Your dealer knows you, but always bring identification.
Picking up a courtesy car? Be sure to bring your driver’s license and insurance card, says Myers. Several dealers told us this is a common oversight. In a way, it’s understandable: Lexus dealers are so amicable that for many customers it can seem like borrowing a car from a friend. But they’re a business, and they have legal and contractual requirements preventing them from giving you a loan car without a license and insurance.
Courtesy of Lexus
A Flood of Customer Opinions, All Great! Thank You All So Much.
- Arlis
"Lexus of Wayzata has far exceeded all expectations. Great service. Love having a reliable car. Jamie is an excellent salesman! He is very knowledgeable about every aspect of a Lexus and is a really nice man."
- Lori
"The staff we dealt with when we purchased our ES350 were some of the most professional automobile dealership people we have come in contact with. From our sales person, Tim, to the service department to the financial staff, all treated us courteously and made us want to work with them in the future. We love our Lexus and Lexus of Wayzata."
"Had never owned a Lexus and after a lot of shopping settled on a Certified pre-owned ES350. The car is great but just as important to me is the way I was treated during the purchasing process and now in getting my car serviced. My service consultant, Doug, treats me like a friend and always takes the time to explain the recommended work. (I've owned the car for 18 months and have not had to do anything but routine maintenance.) The various spaces in the waiting area allow me to work or relax and watch television while my car is being worked on. Highly recommend Wayzata Lexus."
"We have purchased two preowned cars from Lexus of Wayzata and cannot recommend them more. Cal took so much time with us to make sure that our experience was top notch in every way. He never pressured us, loaded the contacts from our Bluetooth, spent two sessions teaching us to thoroughly use the GPS and generally had the attitude of "whatever it takes." He expressed that he wants us to use every feature of the car to the ultimate and has proven that. We know that we can call him at any time for a phone consult or for an appointment. It is also all the little touches that enhance the whole experience: a full tank of gas when we picked up the car, totally clean car inside and out every time we have service, the luxurious lounge area, every kind of complimentary beverage and snack available, an attitude of respect and caring, etc. We really would not consider any other dealer after two exemplary experiences of purchasing plus great follow up service."
""What am I doing here?" went through my head when I parked my car and walked into the Lexus of Wayzata dealership. I was looking for a good used car--but a Lexus? Who am I kidding? There were rows of 'em on the way in, all shiny and new, but yes, I spotted some pre-owned ones for sale too. Fifteen minutes later Paul had me sizing up a 2007 RX350. Really clean, plenty of headroom, lots more options than I expected, and surprisingly affordable compared to the used Toyotas and Subarus I had been looking at. Two days later I owned it. It's what I was looking for all along: a reliable vehicle at a competitive price, no pressure. I still smile every time I get inside and start it up. What a nice car!"
- Jim
Friday, October 12, 2012
Why We Do What We Do: Listen to Our Happy Customers
"I had a great sales experience working with Gary on my new ES350. Gary was friendly and knowledgeable about the vehicles. There was no pressure and Gary did a thorough job of reviewing the features and demonstrating all aspects of the technology. The service experience has also been great. I enjoy the quiet and comfortable customer lounge and the nice selection of refreshments while you wait!"
Thursday, October 11, 2012
Lucky Lexus Fan Unleashes the LFA
One man. One racetrack. 552 horses. Get a taste of the best day of Unleash the LFA winner, Mark Clemons', life. http://unleashthelfa.com.
Wednesday, October 10, 2012
Tuesday, October 9, 2012
Monday, October 8, 2012
Lexus to Get Turbo-Charged Four-Cylinder Engine in 2014?
Last week at the Paris Motor Show, Lexus announced a new 2.5-liter hybrid engine that will be introduced into the lineup next year — now Toyota has released a couple more details:
An enhanced engine for use in hybrid vehicles, based on the 2.5-liter AR gasoline engine, adopts the Atkinson cycle and D-4S system. The enhanced engine achieves the world’s highest maximum thermal efficiency of 38.5 percent, realizing both high fuel efficiency and high output. Hybrid vehicle models equipped with the engine will be launched starting 2013.
Still no mention of the hybrid engine’s total system output, but early estimates have put it somewhere between 220-225 horsepower.
Also announced is 2.0L turbo-charged engine (!!!), set to debut in 2014:
Starting 2014, [Toyota] plans to launch a vehicle with a new 2.0-liter, turbo-charged AR engine, also based on the 2.5-liter AR gasoline engine. The new engine’s smaller displacement will provide higher fuel efficiency while the turbocharger will improve output.
While it remains unconfirmed, the 2.5L hybrid engine should be used in the next-generation IS and the current GS — considering compatibility, this would make both models eligible for the new 2.0L turbo-charged engine in 2014.
(The front-wheel drive ES and RX are also available with AR engines — the ES 300h and ES 250 in China, and the RX 270 in various markets. However unlikely, these two models could also be offered with the turbo-charged engine.)
These two engines are only part of the announcement made by Toyota regarding their technical development timeline — I recommend reading through the full press release, as it details much of the company’s future plans.
Courtesy of Lexus Enthusiast
Wednesday, October 3, 2012
Our Be Pink event is this month!
Lexus of Wayzata is proud to support the fight against breast cancer. Be Pink this October and get involved! We are partnering with the Park Nicollet Jane Brattain Breast Center, CBS TV and WCCO to encourage Minnesota to promote the importance of early detection and support education, outreach and annual mammogram screenings in our community. Lexus of Wayzata is hosting a BE PINK Celebration at the dealership. Here are the details. WHAT: Join us for a night of shopping, spa treatments, prizes and more…enjoy appetizers and beverages…meet a WCCO personality and learn about BE PINK and Park Nicollet Jane Brattain Breast Center’s fight against breast cancer. Purchase a $20 raffle ticket at the event and be entered to win a special painting for BE PINK by Teri Bennett. All the proceeds will be donated to the Park Nicollet Jane Brattain Breast Center. RSVP: By October 19th to reserve your spot and a special gift from Lexus. Call 952.476.6111 or email BePink@lexusofwayzata.com with you and your guests’ names.
WHEN: Wednesday, October 24th, 2012
WHERE: Lexus of Wayzata Showroom
Monday, October 1, 2012
Your Monday Maintenance Tip: Windshield Wipers
The most important thing you can do for your current wipers is check their performance on a regular basis. Are they skipping or squeaking and leaving streaks on the windshield? Do you consistently notice rivulets that evade their sweep? Do they leave a film of moisture on the glass instead of wiping it clean and clear? If so, try cleaning the blades with a shop towel or sponge, and see if that helps. Remember, all it takes is one rainstorm or blizzard to turn worn-down wipers into serious safety hazards. You need to be able to depend on your wipers in the worst conditions, and that starts with being mindful of how they’re working every time you switch them on. By the way, don’t forget about your rear wiper, if you have one; it’s there for a reason, and it can be just as important as the ones in front.
Fortunately, wipers generally aren’t very expensive, so the “Better safe than sorry” approach won’t hurt your wallet here. As such, we recommend replacing your wipers if you have any reason to believe that they’re not up to snuff. Here are some general guidelines for the wiper-shopping process.
Finally, don’t skimp on quality. Generic-brand wipers are cheaper, of course, but they can wear out in as little as a month or two of consistent use. If your manufacturer recommends a particular brand—German automakers often prefer Bosch wipers, for example—we say go for it. Otherwise, ask your trusted mechanic who knows your make and model inside and out. Don’t pay later to replace cheap wipers; pay now for a high-quality set, and you’ll reap the benefits down the road.
Courtesy of DriverSide.com
Tuesday, September 25, 2012
We're Hiring!
Village Automotive Group is currently hiring! We currently have job openings at 4 different locations ranging from part-time work to full-time employment!
If you have great people skills, and a fondness for technology (with the ability to explain it), these are opportunities you will want to explore.
Sales Associate: Proven automotive sales performer who seeks opportunity for a rewarding career with the potential to be highly compensated.
Product Specialist: Responsible to understand and communicate to customers product availability; services and technology. Must be knowledgeable of the products/services offered with a strong focus on customer satisfaction and retention versus negotiation/price.
Village Automotive Group is an organization that rewards achievement, enthusiasm and team spirit. We offer each person superior opportunities for development and growth. Our philosophy is one of open communications between employees and management which we believe is conducive to a positive work environment. For more information visit www.villageautomotivegroup.com and click on the careers tab.
Monday, September 24, 2012
Your Monday Maintenance Tip: Fall Car Care
Here are the main things that are good to check this time of year:
Oil – Are you on track with your vehicle’s recommended oil change schedule? The cooler weather conditions can mean longer running times for a car’s engine due to prolonged idling while waiting for the vehicle to ‘warm up.’ Let’s face it, who likes sitting in a cold car?
Coolant – does your engine cooling system need to be checked? Many newer cars have lifetime fluid systems, but if you’ve had to have any repairs done that required “breaking the seal” you should have your system checked periodically to be sure all is well.
Windshield Washers – do you have plenty of fresh washer fluid to handle the season’s heavier usage, and are your wiper blades up to the demands of daily use? This is something you can check for yourself if you wish.
To check the condition of your washer fluid, simply remove the cap from the washer fluid reservoir and look down into it. If the fluid is cloudy or has visible debris in it, you will want to change it out right away. If it is transparent and the proper color just fill to the recommended level with the manufacturer approved fluid.
To check your wiper blades, examine for visible dry rot, cracks, splits or potential tears. Change if needed.Tires – do your tires have good tread depth, and are they free of signs of wear? The wet conditions this time of year require good tires for maximum traction on wet roads. Since many signs of wear aren’t easily visible on a car parked in a garage or driveway, we’d be happy to check your tires for you.
Shocks and Struts – in addition to good tires, healthy shocks and struts are needed to maximize traction neccessary for safe driving in our soggy season.
Brakes – do you know if your braking system is ready for the abundant Eugene sunshine? Does your car take a little longer to stop? Do you feel a slight pull to one side or a wobble in your seat or steering wheel when you brake suddenly? Do you hear any squeal or squeak when braking?
Sometimes the squeak is due to the accumulation of brake pad ‘dust.’ This is normal for many vehicles. Just hose out your wheels as thoroughly as you can. (It’s best to allow to dry before driving.) If that remedies the squeak, good. If not, or you have any questions about your braking system’s performance, just bring your vehicle in and we’ll be happy to check things out for you.Battery – more batteries fail in cold weather than any other time of year. It takes more power to start a cold engine, and cold also decreases the available cranking power the battery has available. Batteries don’t always die slowly. They can fail without warning, too. One customer’s car started normally one morning, then five hours later, the battery was completely dead. No lights were left on, etc. The battery, still under warranty, simply died.
Seals, Hoses and Belts – these are things that are usually tough to check yourself. An obvious sign of failing seals, hoses or belts is a leak or a squeak (in the case of a worn belt), but not always. A broken seal, hose or belt usually means you are stuck wherever you are when it happens. So, to prevent being stranded on a wet road a seasonal inspection of your belts, hoses and seals can help make sure you make it through the winter problem-free.
Headlights – are they pointing straight ahead like the should, and are they as bright as they ought to be? Do you have any dimmed or burned out bulbs? Is there condensation inside the headlamp housing? These are all indicators that your headlamps could need a little work to perform at their peak. After all, you’ll be depending on them more during the wetter, darker days and nights ahead."
Courtesy of AbsoluteAuto.org
Our customers appreciate us as much as we appreciate them!
What may have made our experience somewhat out of the ordinary was the extended time period involved. From the time we met at the Minneapolis Auto Show in March, to ordering in April, and through delivery in August, Jon made it a point to keep us up to date on the status of Lexus’ production of 2013 RX models with the feature that is of great importance to us, the Blind Spot Monitor. By the way, it was worth waiting for.
We appreciate the way Jon kept in touch with us and his straightforward approach to the selling process. His detailed knowledge of the vehicle also helped us throughout the process and at delivery.
It was a pleasure dealing with Jon, and we look forward to an ongoing positive relationship with Lexus of Wayzata."
Friday, September 21, 2012
Employee Spotlight - Mike Gleason
Thursday, September 20, 2012
More Details on the Lexus LF-CC Coupe Concept
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Unlike other Lexus hybrids, the body design doesn’t aim to make explicit the hybrid powertrain or fuel-economy potential. “We used to show the cars were hybrid, but now this is more emotional and sporty,” says Lexus Design group manager Takeshi Tanabe. The long nose will also house gasoline engines, which at present consist of a version of the naturally aspirated 2.5-liter four (IS 250), 3.5-liter V-6 (IS 350), and the 5.0-liter V-8 in the IS F in the U.S. This would be the first IS hybrid.
Tanabe explains, “In the past, Lexus was about reliability, quality, comfort, and silence. We still have that, but we are adding emotion through the design to attract younger buyers. From now, from the new GS and this CC Concept, we’re adding excitement.”
“Maybe some will like this car; maybe some won’t,” says Tanabe. “I don’t want to say we’ll offend people who don’t like it, but I do want to be distinctive.”
Courtesy of Lexus Enthusiast
Wednesday, September 19, 2012
Lexus of Wayzata Gives Back
Since 2009 when Lexus of Wayzata teamed up with the Three Rivers Park District Forests Forever program, we have planted over 564 trees in the Carver Park Reserve.
Your tree will last generations, provide beauty, help clean the air and restore wildlife habitat.
We appreciate your eco-friendly awareness that allows us to give back to the environment.
Monday, September 17, 2012
Your Monday Maintenance Tip: Car Starter Problems
Clicking
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One of the most common symptoms of a bad starter is a clicking noise when turning the key to the "on" position. The clicking comes from under the hood and should be clearly audible since the engine won't even begin to turn over. If the engine does begin to turn over but never starts or if there are multiple clicks until the driver releases the key, the starter is actually functioning and the problem is elsewhere.
Headlights
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Headlights that are dim before trying to start the engine indicate a bad battery and the starter might be fine. However, when the lights shine at full brightness but become very dim when the driver turns the ignition key, the starter is almost certainly the problem. In this situation, the alternator is sending electricity to the starter, reducing that available for the lights. Even with the boost, the starter is unable to start the engine.
Smoke
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Smoke coming from under the hood can also indicate a faulty starter. This can occur when the starter motor burns out. If possible, open the hood and try to pinpoint the source. It may be possible to see smoke coming from the starter, which is in a metal cylinder mounted on the engine. Even once smoke clears, the starter may have a burnt smell.
Heat
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A faulty starter can cause battery terminals or wires to heat up. Like the dim headlight symptom, this comes from the alternator trying to send extra electricity to the starter. Always exercise care when handling battery terminals. If they cool down after the driver releases the key, the likelihood of a starter problem increases.
Wednesday, September 12, 2012
Buying a luxury car is a luxury experience. Thank you, Crystal, for appreciating us!
- Crystal
Tuesday, September 11, 2012
We appreciate the kind words and recommendation from our happy customer!
Remember 9-11-01
Monday, September 10, 2012
Your Monday Maintenance Tip: Tailgating
Here are the best tips from professional tailgaters on how to throw the perfect tailgate party yourself, as well as tips to help you become the ultimate tailgater:
Make a Tailgating Checklist
To ensure nothing gets left at home, make a list of things you need to take to the tailgate party. Be sure to put your game tickets on the list too!
Have a Tailgating Theme
Think up a creative theme for your tailgate. If it's Thanksgiving, bring a turkey. If it's Christmas, bring a tree. Or, base your theme and decorations on the opponent. For example, you might have Cajun food against the Saints, Philly cheese steaks against the Eagles, or fish against the Dolphins.
Dress for the Occasion
Dress appropriately for several hours outdoors -- and be prepared for drastic temperature changes. And don't forget to wear comfortable shoes.
Show Some Tailgating Team Spirit
Show your team spirit... Wear team colors. Tailgaters are usually the biggest and best fans! After all, to become the ultimate tailgater, you'll want to stir up some tailgater's envy!
Timing is Everything
Get there early. You'll want to arrive 3-4 hours before game time to beat the crowd and claim your turf. And, plan to stay late so as to not miss a moment of the post-game enthusiasm.
Location, Location, Location
Set up your tailgate party near a grassy area, or bring a roll of Astroturf to set up at the end of the row -- for a more comfortable atmosphere with lots of room to socialize. Parking at the end of a row can also give you more partying space.
Tailgating in Parking Lots
Serious tailgaters choose a parking lot that has a view of the stadium if on-site parking is not available. Since the stadium is your Mecca, you need to be able to see it so you can bow to it occasionally.
Mark Your Spot At The Tailgating Party
A flag or team pennant on a tall pole helps people locate the party and makes a statement of team spirit.
Seating Arrangements
Don't worry about bringing chairs for everyone. Those who want to sit will bring their own chairs.
Generating Power
Serious tailgaters bring a small generator for powering a TV, stereo system or electric space heater during cold weather games.
Timing the Eats
Make sure your food is ready 1 to 2 hours before game time, so you have enough time to eat, clean up and find your seat in the stadium.
Put out the Fire
If you're using a charcoal grill, bring along extra water to douse the embers and a plastic garbage bag to put the cold coals in.
Be Smokey's Best Friend
Make sure that you have some way of extinguishing and throwing away your hot coals. Whatever you do, dispose of firewood or charcoal briquettes properly. Some stadiums have a designated place for hot ashes, but do not dump them in the grass or in trash bins.
Garbage In, Garbage Out
Bring your own lawn-size trash bags, because there never seem to be enough garbage receptacles on hand.
For more information about Vikings tailgating terms and conditions, click here.
Thursday, September 6, 2012
We are happy to hear from our happy customers! Thank you for the 5-star reviews.
"Loved my experience. Dave was professional throughout my interactions with him. My inquiries were often done over email, primarily due to my distance from the dealership and busy work hours... and was frequently surprised at how quickly Dave replied. Information provided was always accurate, timely, and thorough. As far as options with my vehicle, Dave was very honest about options that he highly recommended, and options he would forego. At the time of vehicle pick-up, I spent time with a specialist who was exceedingly professional, and was able to answer ANY question I had about any particular feature. Honestly, this somwhat surprised me, as I was trying to figure out if there was anything she wouldn't know about... there wasn't. I was extremely impressed with how thoroughly she knew the vehicle. I've never felt like I understand a vehicle so well immediately after purhase.I also left the dealership feeling very comfortable contacting Lexus with any concerns or questions that may arise. I can only say that I would purchase the vehicle with Lexus of Wayzata again, and, in fact, plan to."
"John did an outstanding job putting together the deal for our new Rx350. He is highly professional and personable. This is our second car we have bought with Johns help. These are great cars and great people to sell them like John Stusse. Thanks John for getting the car and the deal we wanted."