Monday, October 15, 2012

A Flood of Customer Opinions, All Great! Thank You All So Much.

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"They consistently exceed my expectations in all areas. Had the car serviced; time it took to service was what they said, estimated cost was the final cost, car returned clean and vacuumed out."

- Arlis

"Lexus of Wayzata has far exceeded all expectations. Great service. Love having a reliable car. Jamie is an excellent salesman! He is very knowledgeable about every aspect of a Lexus and is a really nice man."

- Lori

"The staff we dealt with when we purchased our ES350 were some of the most professional automobile dealership people we have come in contact with. From our sales person, Tim, to the service department to the financial staff, all treated us courteously and made us want to work with them in the future. We love our Lexus and Lexus of Wayzata."

 

"Had never owned a Lexus and after a lot of shopping settled on a Certified pre-owned ES350. The car is great but just as important to me is the way I was treated during the purchasing process and now in getting my car serviced. My service consultant, Doug, treats me like a friend and always takes the time to explain the recommended work. (I've owned the car for 18 months and have not had to do anything but routine maintenance.) The various spaces in the waiting area allow me to work or relax and watch television while my car is being worked on. Highly recommend Wayzata Lexus."

 

"We have purchased two preowned cars from Lexus of Wayzata and cannot recommend them more. Cal took so much time with us to make sure that our experience was top notch in every way. He never pressured us, loaded the contacts from our Bluetooth, spent two sessions teaching us to thoroughly use the GPS and generally had the attitude of "whatever it takes." He expressed that he wants us to use every feature of the car to the ultimate and has proven that. We know that we can call him at any time for a phone consult or for an appointment. It is also all the little touches that enhance the whole experience: a full tank of gas when we picked up the car, totally clean car inside and out every time we have service, the luxurious lounge area, every kind of complimentary beverage and snack available, an attitude of respect and caring, etc. We really would not consider any other dealer after two exemplary experiences of purchasing plus great follow up service."

 

""What am I doing here?" went through my head when I parked my car and walked into the Lexus of Wayzata dealership. I was looking for a good used car--but a Lexus? Who am I kidding? There were rows of 'em on the way in, all shiny and new, but yes, I spotted some pre-owned ones for sale too. Fifteen minutes later Paul had me sizing up a 2007 RX350. Really clean, plenty of headroom, lots more options than I expected, and surprisingly affordable compared to the used Toyotas and Subarus I had been looking at. Two days later I owned it. It's what I was looking for all along: a reliable vehicle at a competitive price, no pressure. I still smile every time I get inside and start it up. What a nice car!"

- Jim

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