Monday, August 8, 2011

We appreciate you taking the time to write this review, great job Chris!

"This was my first experience purchasing a vehicle online, obviously I was very skeptical and nervous because you are going strictly by the word of the sales associates. Right from the start Chris made me feel very comfortable about my transaction and was not interested in making any kind of high pressure sale but more concerned with ensuring that I was completely confident with the vehicle I was purchasing. Over a period of about two weeks Chris and I communicated via email/phone where he spent a great deal of time sending me detailed photographs, vehicle specs, and information on the car. It is hard to find sales associates so dedicated to customer satisfaction. Chris has surely gained my trust over the process and I will definitely consider working with him again when I am ready to purchase another vehicle. After the dealership accepted my offer, I flew to MN and was greeted by a courtesy driver. The experience the minute I landed was well planned and extremely pleasant. Once at the dealership the car was exactly as described by Chris and awaiting my test drive. I test drove the vehicle and 15 minutes later I was walking through the purchasing process. The dealership was one of the best I have ever dealt with customer service and amenities were nicer than most hotels. I am proud to say the whole process took about one hour and I was a new owner of an amazing vehicle. Lexus of Wayzata is a top notch facility with an excellent and trustworthy staff. Thanks again Chris for all your help!"

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