Dependability Study
TORRANCE, Calif., February 15, 2012 – Eight Lexus, Toyota, and Scion models captured segment awards in the 2012 J.D. Power and Associates Vehicle Dependability Study, a performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.
The study also found:
- Lexus is the number one nameplate improving by 23 fewer problems/100
“We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall”, said Jim Lentz, President and Chief Operating Officer Toyota Motor Sales, U.S.A., Inc.
2012 Vehicle Dependability Study performers by segment
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Entry Premium Car
Ranking: 1
Lexus ES350
81/100
Midsize Premium Crossover SUV
Ranking: 1
Lexus RX350
85/100
Large Premium Car*
Ranking: 1
Lexus LS460
72/100
Lexus Nameplate
Ranking: 1
Premium Brands Industry Average
129
Additional examples of Toyota’s commitment to the highest standards for quality, safety, reliability and retained value include:
- Lexus was the highest ranking nameplate in the industry in the 2011 J.D. Power Initial Quality Study and earned more segment awards than any other premium brand.
- The Lexus IS won the entry premium car segment in the 2011 J.D. Power and Associates Automotive Performance, Execution and Layout (APEAL) Study.
- Toyota and Lexus won 11 awards – more than half the 21 total awards – in IntelliChoice.com’s Best Overall Values of the Year.
- Two Lexus vehicles were named 2012 “Top Safety Picks” by the Insurance Institute for Highway Safety. The 2012 Lexus models are: Lexus CT 200h and RX
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Courtesy of Toyota Newsroom
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