"Dear Lexus of Wayzata Management,
Your dealership has class written all over it. I drove all the way from Des Moines, IA to MN to buy a car from your dealership. I walked in the dealership and was greeted by the receptionist right away. She called a sale associate for me within minutes I was greeted by a very friendly and courteous sales associate Russell Lawrentz. I told Russell what I was looking for, make, color, model, price range so Russell pull up the list that match my criterias. I also, told Russell I was going to go to Lexus of Maplewood for comparision shopping. To my surprised, Russell said Maplewood was owned by Lexus of Wayzata and he pulled up the list from Maplewood to see if the car I was looking for was there. Since Russell and I found a vehicle to my liking at Wayzata we work on the details. Went downstairs to the detail shop to see the vehicle and took it for a test drive. The vehicle needed some attention to the ripped backseat and chipped windshield but Russell assured and in writing that dealership would reimbursed for repairs and or offer to repair when I was back in MN. We sealed the deal and paperworks was completed within hours I was driving my Lexus back home to Des Moines. I want to give special thank you to Russell Lawrentz for his kindness, friendly attitude and product knowledge. I felt like I made a friend during my car buying experience at your dealership. I had a few questions and concerns regarding the exterior detailing a couple days later and Russell offered me to bring it in for detailing when i'm back in MN...Wow, that made my day. My mom and sister in-law was also impressed with your dealership. I have and will continue to recommend your dealership to friends and family."To see more reviews, please visit our DealerRater page. http://bit.ly/10QaGTU
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