Village
Automotive Group is celebrating Ignacio Garrigos’ 10th year of service with Lexus
of Wayzata.
When first
starting at Lexus of Wayzata, he describes himself as being motivated and
believing in doing his absolute best for the company.
Before arriving
at Village Automotive Group, Ignacio worked at other local dealerships within
the Twin Cities. He remembers coming to the Lexus of Wayzata to service his
vehicle and thinking, “One day, I want to work here.” What he quickly learned
as a customer at Lexus of Wayzata was the staff and management’s desire to
always take care of the guest. If a guest brought issues or concerns to the
table, “They faced the issues with determination and the utmost desire to do our
best for them.”
Each day is
different, but Ignacio begins the day making calls and following up with
guests. Follow-up includes sending birthday cards, thank you notes, and
emailing guests updates on vehicle information. When guests arrive, it is key
to, “Know your car inventory. I have to be prepared to answer questions.” Ignacio most enjoys meeting with guests and
describes it as the best part of his day. He enjoys sitting in the office with
them and listening to their needs and wants. He enjoys the process of finding
the right car for them and showing them around to give them a better idea of
the dealership. For Ignacio, this job is not only about sales, it is about
dedicating himself to others and being committed to them and their needs.
Being a part of
Lexus provides “constant training.” Whether it is with the management team,
with the Lexus Central Office, with the dealership itself, or if it is online
or video training, there is always something new to learn.
Ignacio describes
the ideal potential employee as being someone who is prepared to work hard and
is determined to succeed. He believes that, “We will help you achieve your
personal goals. We have the tools and personnel to help you.”
Village
Automotive Group thanks Ignacio for his years of service and looks forward to
his future with us.
